Order status
Track your order
Enter your tracking number to see where your package is.
Your tracking number is in the shipping confirmation email we send when your order ships. Results open on 17track.net in a new tab.
Where to find your tracking number
When your order ships, we email you a shipping confirmation with tracking information to the address you used at checkout. If you cannot see it, check your spam or promotions folder.
How long until tracking updates?
Orders usually ship within 24 hours, and estimated delivery is 2–5 days after shipment. Tracking can take up to 24 hours to become active after you receive your tracking number.
Can’t find your tracking email?
Email support@colaboxvue.com with your order number and the email address you used at checkout, and we will help you find your tracking details.
Need help with your delivery?
If your package is delayed, arrives damaged or looks lost, contact us at support@colaboxvue.com. See our Shipping Policy and Refund Policy for details.