When you use our site or buy from us, we may collect or process the following kinds of information:

• Contact details, such as your name, email address and phone number.
• Billing and shipping addresses and the details of your order.
• Account information, if you create an account.
• Messages you send to our support team.
• Device and browser information, such as your IP address and the pages you visit.
• Your marketing preferences.

• To provide our products, take payment, fulfil your order and give you support.
• To keep you updated about orders, returns, warranty claims and your account.
• To improve our website, our products and the way we advertise, and to detect fraud and keep the store secure.
• To meet our legal duties and to enforce our terms and policies.

We pass information to the service providers who help us operate the store, such as our payment provider, shipping carriers, fulfilment partners, analytics providers and customer support tools. We may also disclose information when the law requires it, or when it is needed to protect our rights, our customers or our business.

Our store runs on Shopify and takes payments through PayPal. They handle checkout, payment processing, security and analytics for us, and they may use cookies and similar technologies to do so. Their own privacy policies also apply to the information they process, so please read them as well.

Our site may link to websites, apps or services run by other parties. We do not control them and are not responsible for how they handle your information. We suggest reading their privacy policies before you share anything with them.

Our products and site are not meant for children, and we do not knowingly collect their personal information. If you are a parent or guardian and think a child has given us information, contact us and we will review it and delete it where required.

We take reasonable technical and organizational steps to protect the personal information we hold. No system is completely secure, so we cannot promise perfect protection. We keep information only for as long as we need it for our business, for legal and tax reasons, to prevent fraud and to support you.

Depending on where you live, you may be able to ask to see, correct, delete or restrict the use of your personal information, or to receive a copy of it. You can also opt out of marketing emails at any time. To use any of these rights, contact us using the details below.

Your information may be handled in countries other than your own. When that happens, we take reasonable steps to keep it protected.

We may change this policy from time to time. The latest version is always the one posted on this page.

Questions about this policy, or want to make a privacy request? Email us at support@colaboxvue.com.