Orders delivered within the United States ship free with standard shipping. There is no minimum purchase.

• Orders are normally processed and ready to ship within 24 hours.
• Orders placed on a weekend or public holiday may be processed on the next business day.
• If we are unusually busy, we will email you about any meaningful delay.

We work with reliable carriers to choose an efficient route to your address. Estimated delivery is 2–5 days after your order ships. Delivery dates are estimates and are not guaranteed.

Once your order ships, you will get a shipping confirmation email with tracking information. You can track your package in real time directly on our website or via https://colaboxvue.com/apps/trackorder. Tracking can take up to 24 hours to become active.

Please make sure your shipping address is correct at checkout. We are not responsible for delivery problems caused by incorrect or incomplete address details provided by the customer.

If your item arrives damaged, contact us within 48 hours and include photos of the packaging and the product. If a package is lost in transit and not marked as delivered, we will look into it with the carrier and help arrange a suitable replacement or refund.

For shipping questions, email us at support@colaboxvue.com.