Support center
We can help with product questions, order details, first-time setup, returns and warranty support for the ColaBox L2 Plus and ColaStick V1 Plus.
Send us your question at support@colaboxvue.com. Include your order number if you have one, and we will get back to you.
Quick answers about shipping, returns, setup, payment, warranty and our products.
Step-by-step help for the ColaBox L2 Plus and ColaStick V1 Plus, including apps, Wi-Fi and troubleshooting.
Already ordered? Use your tracking number to see where your package is.
Not sure whether the ColaBox L2 Plus or the ColaStick V1 Plus is right for you? Ask us before you buy.
Questions about shipping windows, tracking and delivery timing.
Help with HDMI, Wi-Fi, remote pairing, display settings and app basics.
Help with our 1-year hardware warranty and 60-day return window for purchases from our store. See our Refund Policy for details.
- Your order number and the email you used at checkout.
- Which product you have: ColaBox L2 Plus or ColaStick V1 Plus.
- A short description of the question or problem.
- A photo or screenshot of the screen, if it helps.
Email us and we will help with order details, setup questions or warranty support.